pkok1 Privacy Policy —
Your Information Is Completely Safe
We take your personal information very seriously. Through SSL encryption and strict data protection policies, pkok1 ensures that all your information stays secure.
Introduction
pkok1 ("we", "our", or "platform") is a trusted online gaming and betting service provider in Bangladesh. When you use our website https://pkok1.cam, you provide us with certain personal information. This privacy policy describes in detail what types of information we collect, why we collect it, how it is used, and how your information is kept secure.
By registering on the pkok1 platform or using our services, you will be considered to have given your consent to the terms set out in this privacy policy. We respect your privacy and are always committed to ensuring the proper protection of your information.
What Information We Collect
We collect various types of information in order to provide you with our services.
1.1 Personally Identifiable Information
During registration and account verification, we collect the following information:
- Full name (as per national identity card)
- Date of birth (for age verification)
- Email address
- Residential address
- National identity card or passport number (for KYC verification)
1.2 Financial and Transaction Information
The following information is collected during deposits and withdrawals:
- bKash, Nagad, or Rocket account number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal dates and times
1.3 Technical Information
Some information is collected automatically when you visit the site:
- IP address and device identifier
- Browser type and version
- Operating system details
- Site usage time and activity logs
- Cookies and session data
1.4 Gaming Activity Information
Gaming data is stored to improve service quality and ensure security:
- Play history and bet amounts
- Win and loss records
- Details of bonus and promotional offer usage
- VIP level and cashback details
Purpose of Information Use
Collected information is used only for the following legitimate purposes.
2.1 Account Management and Identity Verification
After registering with pkok1, a KYC (Know Your Customer) process is completed to confirm your identity. This is essential for preventing fraud, stopping money laundering, and keeping minors from using the platform. No person under the age of 21 is permitted to register or use gaming services on pkok1.
2.2 Financial Transaction Processing
Financial information is used to correctly process your deposit and withdrawal requests. The necessary information is verified for a minimum deposit of ৳100 and a minimum withdrawal of ৳500 via bKash, Nagad, and Rocket.
2.3 Customer Service
Our 24/7 Bengali-language live chat support team can view your account information to help resolve your issues. This is used solely for the purpose of assisting you.
2.4 Promotional Communications
With your consent, we may inform you by email about new promotional offers, bonuses, and special events. You can stop these communications at any time.
2.5 Responsible Gaming Monitoring
Your gaming patterns are analyzed to detect unusual behavior, which is part of responsible gaming. If needed, we may contact you or impose limits.
Sharing Information with Third Parties
When and how we share your information with third parties.
3.1 Policy of Non-Disclosure
pkok1 does not sell your personal information to third parties or share it for advertising purposes. However, disclosure of information may be necessary in the following limited circumstances:
3.2 Agreements with Third Parties
We have strict confidentiality agreements with the third parties with whom we share information. They may not use this information for any other purpose without our instruction. In the event of any data breach by a third party, we will notify you immediately and take the necessary steps.
Our Data Security Measures
We follow the highest industry standards to keep your information secure.
SSL Encryption
All our communications are secured through 256-bit SSL/TLS encryption, which protects your personal and financial information from third-party access.
Firewall Protection
Our servers are protected by advanced firewalls and intrusion detection systems. Suspicious activity is automatically detected and blocked.
Access Control
Only authorized staff can access your information, and a log of every access is kept. Regular security audits are conducted.
Data Backup
Your information is regularly stored in encrypted backups, so your account information stays safe even in the event of a technical issue.
Security Review
Our security team regularly reviews systems and quickly resolves any vulnerabilities. Regular penetration testing is conducted.
Rapid Incident Response
If a security incident occurs, our team takes immediate action and notifies affected users as quickly as possible.
Cookies and Tracking Technology
Learn how our site uses cookies.
5.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. pkok1 uses the following types of cookies:
- Essential cookies: Required for login status, session security, and basic functionality.
- Functionality cookies: For remembering your preferences such as language settings.
- Analytics cookies: For monitoring and improving site usage (without revealing your identity).
- Security cookies: For detecting fraud and unusual activity.
5.2 Cookie Control
You can control cookies through your browser settings. However, disabling essential cookies may cause some key features of the site to not work properly. If you reject analytics cookies, your usage data will be excluded from our analytics.
Your Data Rights
You have full rights over your own information.
6.1 Right to Access Information
You can request from us at any time what information we are storing about you. We are obligated to provide that information to you within 30 working days.
6.2 Right to Correct Information
If any of your information is incorrect, you can have it corrected through our support team. Additional verification may be required for changes to identity-verifiable information.
6.3 Right to Delete Information
After closing your account, you may request that your personal information be deleted. However, information required to meet legal obligations (such as records of financial transactions) will be retained for a specified period.
6.4 Right to Object to Processing
You can contact us at any time to stop marketing communications or to unsubscribe from promotional messages. Your request will be acted on immediately.
Data Retention Period
How long we keep your information.
7.1 Active Account Information
We retain all necessary information for as long as your account is active. This information is stored on secure, encrypted servers and can only be accessed by authorized staff for required operations.
7.2 Information Retention After Account Closure
After an account is closed or deactivated, financial transaction records and identity verification documents are retained for a specified period in accordance with applicable legal guidelines. After this period, the information is permanently deleted or anonymized.
7.3 Marketing Information
If you opt out of marketing communications, we will keep a record of your preference to ensure we do not send you promotional messages in the future. However, this information is needed to stop unnecessary contact with you.
Protection of Minors' Information
Our commitment to protecting children and young people.
pkok1 is a responsible gaming platform and we do not knowingly collect information from any person under the age of 21. Age verification is mandatory during the registration process.
If we become aware that a minor is using or has attempted to use our services, we will immediately suspend that account and delete all related information. If parents or guardians believe their child is using our platform, please contact us immediately.
Changes to the Privacy Policy
How we update this policy.
9.1 Policy Update Process
pkok1 reserves the right to update this privacy policy as needed. If any significant changes are made to the policy, we will display a notice on our website and notify registered users by email.
9.2 Effect of Changes
The revised policy will be considered effective from the date of publication. Continued use of the site after the new policy is published will be considered as your consent to the revised terms. We will always note the date of the latest update on this page.
Contact for Privacy Matters
Contact us for any questions or requests regarding data protection.
24/7 Live Chat Support
For any privacy-related questions or concerns, contact our Bengali-language live chat support team directly. Our team is ready to serve you seven days a week, twenty-four hours a day.
Contact by Email
For formal requests to access, correct, or delete your information, contact us by email: